400 Telephone Service: A Comprehensive Introduction

In the realm of business communication, the 400 telephone service has emerged as a crucial tool for enterprises to enhance their customer service and brand image. This service is jointly provided by the three major telecom operators in China, namely China Mobile, China Unicom, and China Telecom.

China Mobile operates the 4001 and 4007 number segments. Renowned for its extensive network coverage, it ensures stable signal quality even in remote areas. Moreover, it offers value - added services such as SMS interaction and MMS marketing, enabling enterprises to create a comprehensive marketing and customer service platform.

China Unicom is responsible for the 4000 and 4006 number segments. Characterized by its cost - effectiveness and a wide range of service packages, it is an attractive choice for small and medium - sized enterprises with limited budgets.

China Telecom manages the 4008 and 4009 number segments. As the pioneer in launching the 400 - telephone service, it boasts rich experience and a good reputation, with stable lines and clear call quality, making it particularly suitable for industries with high requirements for call quality, such as finance and healthcare.

The 400 - telephone service is a shared - cost service between the calling and called parties. Callers only need to pay local call charges, while enterprises bear the long - distance call charges. This significantly reduces the communication cost for customers and encourages them to actively contact the enterprise.

It has a series of powerful functions. For instance, the call transfer function ensures that no customer call is missed, regardless of the enterprise's location or office hours. The voice navigation function can quickly direct customers to the appropriate customer service representatives according to their needs, improving service efficiency. Additionally, the 400 - telephone service can be bound to multiple phones, providing great flexibility for enterprises.

400电话属于哪个运营商？一文带你了解

In terms of cost, there are several components. There is an initial setup fee, which is usually a one - time payment for the operator to activate the number and configure relevant services. Monthly rent is charged to maintain the normal use of the number. The call fee is calculated based on the actual call duration, and the rate varies according to different operators and packages. Some special numbers with easy - to - remember or auspicious combinations may also require an additional number selection fee.

In conclusion, the 400 - telephone service, with its unique operating model and powerful functions, has become an essential communication tool for enterprises to optimize customer service, enhance brand image, and boost competitiveness in the market.